---
title: Error sending events
source: https://docs.newrelic.com/docs/kubernetes-pixie/kubernetes-integration/troubleshooting/common-error-messages/error-sending-events
---

## Problem

The agent can't connect to the New Relic servers and you see an error like the following in the logs of the `agent` or `forwarder` containers:

````shell
2018-04-09T18:16:35.497195185Z time="2018-04-09T18:16:35Z" level=error 
msg="metric sender can't process 1 times" error="Error sending events: 
Post https://api.newrelic.com/metrics/events/bulk: 
net/http: request canceled (Client.Timeout exceeded while awaiting headers)"
```

## Solution

Depending on the exact nature of the error the message in the logs may differ. To address this problem, see the [New Relic networks documentation](/docs/new-relic-solutions/get-started/networks/#infrastructure) and the [Troubleshooting New Relic infrastructure agent networking issue](https://github.com/newrelic/infrastructure-agent/blob/master/docs/network_troubleshooting.md?) GitHub page.



export const _frontmatter = {"title":"Error sending events","type":"troubleshooting","tags":["Integrations","Kubernetes integration","Troubleshooting"],"metaDescription":"Some troubleshooting tips if you receive an error when sending events.","freshnessValidatedDate":"2024-09-02T00:00:00.000Z"}
````