---
title: ISO 42001 standard
source: https://docs.newrelic.com/docs/security/security-privacy/compliance/certificates-standards-regulations/iso-42001
---

The International Organization for Standardization 42001 Standard (ISO 42001) specifies requirements for establishing, implementing, maintaining, and continually improving an Artificial Intelligence Management System (AIMS).  Conformity with ISO/IEC 42001 means that an organization has put in place a system to manage risks and opportunities associated with AI and ensures responsible development and use of AI systems.  This certification runs for 3 years and has annual touch point audits (surveillance audits).  The scope of certification covers the Company’s locations in Portland, Oregon, USA; Barcelona, Spain; Bangalore and Hyderabad, India.

## Applicable document by service [#applicable-services]

> #### ⚠️ CAUTION
>
> Not all [New Relic Observability Platform](https://docs.newrelic.com/docs/new-relic-one/use-new-relic-one/get-started/introduction-new-relic-one/) services are in compliance with this program. For non-compliant services, please see the section of [services not in scope](#not-scope).

The following applies to the New Relic Observability Platform:

| Document                                             | Last updated | Infrastructure          | Services                         |
| ---------------------------------------------------- | ------------ | ----------------------- | -------------------------------- |
| [ISO 42001 Certificate](https://trust.newrelic.com/) | 2024-OCT-1   | AWS, Azure, First Party | New Relic Observability Platform |

> #### ⚠️ IMPORTANT
>
> You can find New Relic's ISO 42001 certificate [here](hhttps://trust.newrelic.com/).

## Services not in scope [#not-scope]

The following services are not ISO 42001 authorized:

| Last updated | Infrastructure | Services                         |
| ------------ | -------------- | -------------------------------- |
| N/A          | GCP            | Pixie: Community Cloud for Pixie |
| N/A          | GCP            | Pixie: Auto-telemetry with Pixie |