The International Organization for Standardization 42001 Standard (ISO 42001) specifies requirements for establishing, implementing, maintaining, and continually improving an Artificial Intelligence Management System (AIMS). Conformity with ISO/IEC 42001 means that an organization has put in place a system to manage risks and opportunities associated with AI and ensures responsible development and use of AI systems. This certification runs for 3 years and has annual touch point audits (surveillance audits). The scope of certification covers the Company’s locations in Portland, Oregon, USA; Barcelona, Spain; Bangalore and Hyderabad, India.
Applicable document by service
Caution
Not all New Relic Observability Platform services are in compliance with this program. For non-compliant services, please see the section of services not in scope.
The following applies to the New Relic Observability Platform:
Document | Last updated | Infrastructure | Services |
|---|---|---|---|
2024-OCT-1 | AWS, Azure, First Party | New Relic Observability Platform |
Important
You can find New Relic's ISO 42001 certificate here.
Services not in scope
The following services are not ISO 42001 authorized:
Last updated | Infrastructure | Services |
|---|---|---|
N/A | GCP | Pixie: Community Cloud for Pixie |
N/A | GCP | Pixie: Auto-telemetry with Pixie |